(5113) "Surviving Your Clinical Mistakes!" A Message to My Younger Self

Thursday, October 17, 2024

2:30 PM – 4:00 PM CT

Location: Room 243, Convention Center

CE: 1.5

Fee: Included with SmilePass

Speaker(s)

Mark E. Hyman, DDS (he/him/his)

Adj.Full Professor, Special Assistant to the Office of the Dean
UNC Adams School of Dentistry, Chapel Hill, NC
Greensboro, North Carolina, United States

Disclosure(s):

Mark E. Hyman, DDS: UNC Adams School of Dentistry: Employee (Ongoing)

Every one of us has had a case in our career in which we didn’t read the patient well, didn’t get the proper diagnostic material, didn’t take the time to really listen or see what was appropriate for your patient. Whether you have made a minor misjudgment or totally face-planted, Dr. Hyman will show you how to review, re-think, repair and re-work a case to a successful, long-lasting, clinical result!

Learning Objectives:

Discuss your patient’s wants and needs to minimize misunderstandings
Review predictable new patient experiences and how to achieve a higher level of case acceptance
Learn how to react when things go wrong and how to recover from them so you can still deliver appropriate care